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CCSVCHST.EXE HIGH CPU USAGE SYMANTEC ENDPOINT PROTECTION 14 UPDATE
CCSVCHST.EXE HIGH CPU USAGE SYMANTEC ENDPOINT PROTECTION 14 WINDOWS

Compress and submit the file called report.xml.Ĭould you mention the SEP version details?Ĭan refer this article to find version details:.Right-click the report labeled as HOSTNAME_DATETODAY.Expand Reports, then System, then System Performance.This may take up to a minute to process, once complete: Right-click on System Performance again and click Latest Report.Right-click on System Performance and click Start.In the window that opens expand Data Collector Sets and then System.

CCSVCHST.EXE HIGH CPU USAGE SYMANTEC ENDPOINT PROTECTION 14 WINDOWS

Go to Start > Run (Or hit Windows + R key) type “perfmon” and hit enter.

Please also gather a performance monitor log during the issue.

Does the task manager indicate high-resource usage? CPU/IO/Memory?.

How many machines affected (Affected/Total).

In order to further diagnose the High CPU usage concerns we need the following information: SEP client take updates directly from the liveupdate server (directly from the internet)Ĭloud team has requested the following info to troubleshoot this issue further.

CCSVCHST.EXE HIGH CPU USAGE SYMANTEC ENDPOINT PROTECTION 14 UPDATE

O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\system32\DWRCS.I discussed your case with cloud team & we can't control the live update schedule in SEP.cloud version. O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\508\G2AWinLogon.dll O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = hq. O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = hq. O17 - HKLM\Software\.\Telephony: DomainName = hq.

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = hq. R3 - URLSearchHook: (no name) - (MUWebControl Class). R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 172.16.100.18:80 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about :blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Then I've installed Hijackthis and went through log with due care - to my knowledge there is no anything suspicious.Ĭan you please go through it as well and give me some clues what could be the cause of the problem:Ĭ:\Program Files\Symantec AntiVirus\Smc.exeĬ:\Program Files\Intel\Wireless\Bin\S24EvMon.exeĬ:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeĬ:\Program Files\Lavasoft\Ad-Aware\AAWService.exeĬ:\Program Files\Intel\Wireless\Bin\EvtEng.exeĬ:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEĬ:\Program Files\Dell\QuickSet\NICCONFIGSVC.exeĬ:\Program Files\Intel\Wireless\Bin\RegSrvc.exeĬ:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exeĬ:\Program Files\Symantec AntiVirus\Rtvscan.exeĬ:\Program Files\Intel\Wireless\Bin\WLKeeper.exeĬ:\Program Files\Common Files\SecurIT\zservice14.exeĬ:\Program Files\Symantec AntiVirus\SmcGui.exeĬ:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exeĬ:\Program Files\Intel\Wireless\bin\ZCfgSvc.exeĬ:\Program Files\Intel\Wireless\Bin\ifrmewrk.exeĬ:\Program Files\Dell\QuickSet\quickset.exeĬ:\Program Files\SecurIT\Zlock\zlock_tray.exeĬ:\Program Files\Common Files\Symantec Shared\ccApp.exeĬ:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXEĬ:\Program Files\Lavasoft\Ad-Aware\AAWTray.exeĬ:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXEĬ:\Program Files\Trend Micro\HijackThis\HijackThis.exe To be on safe side I've run Ad-aware and Spybot S&D, they found something minor and removed it. The only solution is to restart machine - sometimes it helps but sometimes that 100% CPU usage appears from the very start-up of computer with no any application yet opened.Īnother point is that such behaviour does not depend on whether I'm connected to internet or not.

If i kill any of CPU eating processes, then usage takes on another one and overall 100% of usage (or close 100%) remains persistent. Those 100% of CPU usage are evenly distributed among regular programs that I use on a daily basis, such as - Firefox, IE, Antivirus, Jet Audio, MS Excel, etc.

The interesting point is that no any particular suspicious. The reason - TOO high CPU Usage which I can observe in Task Manager. From time to time, usually when surfing the internet, it slows down sharply. Hi everyone! I've got a trouble with my laptop recently.