If the steps earlier in this article don't resolve the issue, try the following methods, as appropriate for your situation: Before you modify it, back up the registry for restoration in case problems occur. Serious problems might occur if you modify the registry incorrectly. In the Services window, check whether the Status of Microsoft Online Services Sign-in Assistant is listed as Running.Ĭlear your cached certificates, credentials and connections.Īdditional troubleshooting steps for Lync 2013 and Lync 2010įollow the steps in this section carefully.Right-click the Start button and select Run.
How to sign in to skype for business windows#
Make sure that Microsoft Online Services Sign-in Assistant is running on Windows Services by following these steps:
How to sign in to skype for business update#
Update the Lync client to the latest version that's available on the Downloads page of the Microsoft 365 portal. If you have trouble signing in to Skype for Business Online, click Delete my sign-in information and Lync 2013 will automatically remove any saved password, certificates, and connection settings for the user account. Solution Resolution for Lync 2013 Delete the sign in informationĭuring the sign in process, Lync 2013 caches your credentials and other information about its connection to Skype for Business Online.
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